Shipping costs, times and methods vary based on the weight of the package and the destination, as per the following table.

Italy

• From 0 to 1 kg: 7 euros
• From 1 to 5 kg: 10 euros
• From 5 to 10 kg: 12 euros
• From 10 to 20 kg: 15 euros

Europe

• From 0 to 3 kg: 18 euros
• From 3 to 10 kg: 25 euros
• From 10 to 20 kg: 35 euros

Extra EU/Rest of the World

• From 0 to 1 Kg: 18 euros (recommended)
• From 1 to 3 Kg: 30 euros (international package)

Shipping Times
We ship from Monday to Friday (excluding public holidays), from 11am to 5pm, within 24 hours of confirming your purchase.

Returns and refunds
The customer, if he qualifies as a “consumer” pursuant to the Consumer Code approved with Legislative Decree 6 September 2005 n. 206, has the right of withdrawal which must be asserted within the 7th day from the date of purchase, provided that the product is returned intact. This right of withdrawal must be exercised, under penalty of forfeiture, by sending a registered letter with return receipt to Bidonville Store di De Giosa T. & Mincuzzi N. S.N.C. within 7 (seven) days of receipt of the goods; it may also be exercised by sending, within the same deadline, a communication by telegram or fax, provided that it is confirmed by registered letter with return receipt within the following 48 (forty-eight) hours. By exercising the right of withdrawal, the customer will have to ship the product at his own expense to Bidonville Store di De Giosa T. & Mincuzzi N. S.N.C., via Melo 224/226, 70121 Bari (Italy). .
All returns must be intact and in the original packaging.
Bidonville Store of De Giosa T. & Mincuzzi N. S.N.C., having received the products and verified their integrity, will refund the sums paid as quickly as possible, in any case within 10 days of receipt of the returned products, retaining the amount incurred for shipping costs.
Furthermore Bidonville Store of De Giosa T. & Mincuzzi N. S.N.C. in the event of withdrawal by the customer, it will not refund the price collected if the product suffers loss or misplacement during the return phase of the product itself.